Data Security

How we protect your personal information

When you work with Zen Web Media — whether as a hosting client, a
website visitor, or someone who’s submitted a contact or audit request
— we take reasonable, industry-standard measures to keep your personal
information secure.

How your data is protected

  • Encrypted connections. Our website and client-facing systems use
    SSL/TLS encryption (HTTPS) to protect data in transit.
  • Restricted access. Personal information is only accessible to
    the people who need it to provide your service — we don’t have a
    large staff with broad access to client data.
  • Secure hosting infrastructure. Client and website data is stored
    on monitored, regularly backed-up servers with security practices
    consistent with those described on our Web Security page.
  • Payment data. We don’t store your full payment card details on
    our own systems — billing and payment processing is handled through
    our secure billing platform, which maintains its own compliance
    standards.
  • Regular updates. Systems, plugins, and software involved in
    handling your data are kept up to date to close known
    vulnerabilities.

What we don’t do

  • We don’t sell, rent, or share your personal information with third
    parties for their own marketing purposes.
  • We don’t use your contact information for anything beyond
    communicating with you about the services you’ve requested, unless
    you’ve separately opted in to marketing communications.

If something goes wrong

No system is 100% immune to risk, and we don’t claim otherwise. In the
event of a data security incident affecting your personal information,
we will notify affected individuals in accordance with applicable
California law and take reasonable steps to address the issue.

Your rights

For details on what personal information we collect, how it’s used,
and your rights under the CCPA — including the right to request
deletion of your data — see our Privacy Policy and Delete Data Request
page.

Questions about how we handle your data? Contact us at
info@zenwebmedia.com.